Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
★★★★★
Nova Electric Solutions provided exceptional service when I needed electrical work done in my home. Their team was professional, punctual, and very knowledgeable about the latest safety standards. I felt confident in their expertise and was impressed with the quality of their work. I highly recommend them for any electrical needs!
Per Olsson
Nova Electric Solutions
200+
Customer Satisfaction
Our commitment to quality ensures that 95% of our clients are satisfied with our services, reflecting our dedication to excellence.
90%
Expertise Level
With over 20 years of experience, our electricians are highly skilled and knowledgeable in all aspects of electrical work.
13+
Safety Compliance
We adhere strictly to all safety regulations, ensuring that every project is completed safely and efficiently.